Around 30 years ago, a pixelated pattern of black and white squares was born in Japan. Back then, nobody could have imagined that this seemingly low-tech, old-school invention would completely transform the global payment landscape in unimaginable ways. This is the...
Continuing from Part 1, when you decide to contest a Chargeback dispute, review the evidence requirements for the relevant dispute type and upload your supporting evidence. Important reminder: For each type of evidence, you must combine it into a single file. Once...
When a customer files a chargeback dispute, you have two choices: accept it or submit a detailed evidence package to contest it. Please note that even if you prepare thorough documentation, the final result still depends on the issuer’s judgment. Understanding...
Hong Kong recently witnessed a large-scale credit card fraud incident: over 700 unauthorized transactions with total losses of approximately HK$14.7 million, all linked to iPhone 18 Pro series pre-orders. The incident not only exposed how hackers exploit new product...
1. Opening: The Trader’s Dilemma – Cash Trapped in Invoices As one of the world’s most vital free ports, trade has always been the lifeblood of Hong Kong. Yet for countless SMEs in the import-export business, the time gap between issuing an invoice and...
Remember when everyone said, “There’s an app for that”? For a while, it felt like retail apps were losing their luster to the good old mobile website. But according to new data, the merchant-owned app isn’t just surviving; it is becoming the most critical piece...
